Windows NT Remote Access Services Trouble Shooting
Windows NT Remote Access Services Trouble Shooting
The following pages contain information on how to install and check your settings in Remote Access Services in WindowsNT 4 to work with your Channel 1 PPP account. If you are receiving an error that is not covered on this page, it is recommended that you consult the documentation included with WindowsNT or consult the Microsoft Home Page.
This is the basic information for installing RAS on WindowsNT 4 with Service Pack 3. Some items maybe different if you are using a different version. In most cases, you will need your Windows NT CD to install RAS.
1. Go to your Control Panel and double click on the Network icon.
2. Next click on the Services tab.(If you already have an icon for "Remote Access Service", go down to step 4)
3. Click on the Add button. In the screen that pops up, scroll down and choose "Remote Access Service" and then click the OK button. Click here for Screen Shot.
4. Once you have installed it, the Remote Access Setup window should open. If it does not, select Remote Access Service then click on the Properties button.Your modem's Com port should be listed in this box, if have no entries, click the Add button and choose one of the listed devices. If there are no devices listed, choose Install Modem and setup your modem (consult your NT manual or your modem's manual). Click here for Screen Shot.
5. Click on Continue and you should now have a "Dial-Up Networking" icon under My Computer.
The following information can be used to check your Channel 1 RAS Settings. Some settings will be dependant on your computer (such as the brand of your modem) but basic options will remain the same. You can also use this information to setup your Channel 1 RAS settings if you can not use the Wizard in the normal setup.
1. Double Click on the "Dial-Up Networking" icon under My Computer and pull down the MORE button to "Edit Entry and Modem Properties...".
2. You will receive a box with 5 different Tab Windows like the ones listed below. Configure your connection to match these screen shots.
The above information is the bare minimum needed to set up WindowsNT Remote Access
Services. Again, if the details are not sufficient, it is recommended that you consult the
documentation included with WindowsNT or consult the Microsoft
Home Page.
If you have any further questions, or comments, write us at support@channel1.com.
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